Contact information

At Ace King Shop, we are dedicated to providing excellent customer service and full operational transparency. Whether you have a question about a product, need assistance tracking an order, or require guidance with a return during our 14-day return window, our support team is ready to help.

1. Direct Contact Details

For immediate assistance or support inquiries, please reach out through our official channels:

• Customer Support Email: info@acekingshop.com

• Customer Support Phone: +1 (313) 306-1724

• Expected Response Time: We aim to respond to all email inquiries within 24 hours.

2. Operational & Physical Address

Ace King Shop operates out of our physical facility in Michigan. You can reach our corporate and logistics operations at:

• Store Name: Ace King Shop

• Physical Address: 29286 Northwestern Hwy, Southfield, MI 48034, United States

3. Business Hours (Eastern Standard Time - EST)

Our customer care team is available during the following hours to ensure you receive timely assistance:

• Monday – Thursday: 10:00 AM – 11:00 PM

• Friday – Saturday: 10:00 AM – 12:00 AM (Midnight)

• Sunday: 11:00 AM – 9:00 PM

Note: Order processing and shipping operations follow our daily 6:00 PM EST cut-off time.